Hey there, savvy business owner! If there’s one thing we can all agree on, it’s that running a business is all about balancing that budget, and I get it – those recurring costs, like phone bills, can be a real pain in the wallet. But what if I told you there’s a way to realise substantial cost savings with business VoIP? This isn’t just tech hype, it’s the real deal. Business VoIP can save you money versus your old copper-line (PSTN) phone system. Dive in with me and see how swapping to business VoIP might just score you enough savings to re-invest in your business or take a well-deserved holiday.
The Cost of Traditional Phone Sytems
We’ve all been there – watching the clock, counting the minutes on calls. For a business, this feels like the dial-up days of the internet.
Basic Costs
From line rentals to handset purchases and those occasional maintenance needs – they all add up. My first office had this ancient phone system; it looked like a relic from the 80s.
Traditional phones and PBX systems? Think of them as the bulky TVs from the ’80s. They’re not as powerful and cost more to maintain than newer alternatives, like cloud-based VoIP phone systems for business. On top of that replacing parts was like a treasure hunt for discontinued items – it’s a bit like hunting for a VHS in a Netflix world.
Call Charges
Oh, and the call charges! With clients and partners scattered locally and internationally, those bills rack up quickly. That one time I had to call a supplier in Australia… let’s just say I could’ve flown there with the amount I spent.
Hidden Costs
And don’t even get me started on the hidden fees. It felt like there was a new, mysterious charge. Every. Single. Month. Once you’re locked in to a long-term contract, there’s no easy way out either. You have to keep paying whether you need the service or not. Old phone systems simply couldn’t adapt to the needs of your business, leaving you with costly phone lines to pay for long after your peak business season.
Enter: Business VoIP
Now, imagine my joy when I discovered the cost-saving magic of business VoIP. It felt like when I first experienced 4K video.
First things first, for those who might be new to this:
What is VoIP?
VoIP stands for Voice over Internet Protocol. Fancy term, but simply put, it’s making calls over the internet. VoIP let’s you have multiple phone ‘lines’ over a single internet connection.
Basic Functionality
Instead of using traditional phone lines, your call travels in digital packets via the internet. Remember the switch from snail mail to email? It’s a bit like that, but for phones.
Equipment Needed
The best part? Your business probably already has much of what you need. As long as you’ve got a good internet connection (and who doesn’t these days?), you’re most of the way there. With VoIP, you can keep existing phones, get new ones or just use your mobile phones. If you use your mobile, calls can be received as normal, or via an app – letting you separate personal and business calls.
The money saving magic of VoIP for business
Now for the main event: How does VoIP offer cost savings for your business?
Cutting call costs
Here’s the tech magic: most calls, especially the in-house ones, can be totally free. And for those overseas calls, rates are incredibly affordable. That Australia call would’ve been peanuts with VoIP!
Say Goodbye to Line Rentals
VoIP doesn’t cling to the past. No more monthly rentals for dedicated phone lines you don’t need. You just need a solid internet connection with enough speed to support the number of phones you want to make calls on. VoIP providers, like KoyKay, often charge ‘per seat’, but you get a lot more value versus traditional phone systems – reduced call charges, location independence and the ability to scale up and down the numbers of users as your business needs change.
Scalability and Flexibility
Growing your team? No need to run new lines or buy expensive hardware. With VoIP, you can often just log in and add another user. Easy peasy. What’s more, your team can use the system from almost anywhere in the world.
Maintenance and Updates
Remember the clunky old phone systems I mentioned? With VoIP, updates are digital. New features are available instantly, without buying new parts or having an engineer visit your office.
No More Sneaky Charges
One thing I love about VoIP providers is their transparent billing. What you see is what you get. Clear-cut billing. No hidden surprises here. See our VoIP for business pricing.
It’s Not Just About the Savings
While I’m all for a good bargain, the perks of VoIP go beyond just cost savings.
Flexibility
I was once stuck at an airport during bad weather. With my old phone system I wouldn’t have been able to receive customers calls or respond to their queries. I could have tried, but it would have cost a lot. With KoyKay VoIP, I was able to make calls using an app on my mobile. I could make and receive calls as if I was in the office. Talk about flexibility – no more missed opportunities.
Futuristic Features
A mobile app, Caller ID, voicemail-to-email, call queues and more are all included! It’s like having a phone system from the future.
Seamless Integration
With the right CRM – you can also integrate your VoIP system, making it easy to track commnunicationn with your customers.
Unbeatable Reliability
VoIP provides reliability and disaster recovery that traditional phones can’t offer. Whether you have a power cut in your office, the internet goes down or the weather is bad, KoyKay VoIP can quickly adapt to your businesses needs. Calls can be routed to mobile phones or landlines at home with just a couple of clicks, letting your business continue even if you can’t work from the office.
Getting Started with VoIP
Thinking of making the leap to significant cost savings with KoyKay Business VoIP? Here’s a brief on what you’ll need:
A Reliable Internet Connection
This is crucial. If you can stream videos in 4K without buffering, you’re probably good.
The Right Business VoIP Provider
Naturally, I recommend our own service – KoyKay Business VoIP. That said, you should do your research, read reviews and decide. If you’re not sure, drop me a line, and I’ll listen to your needs and find you a good fit – even if that means recommending a competitor.
Equipment Check
Most modern offices are set, but it’s worth checking if you need any upgrades. Most VoIP customers tend to use their existing mobile phones to make and receive calls via our app. If you plan to be in the office a lot, you can also invest in VoIP desk phones, VoIP-enabled cordless DECT phones or VoIP adapters for your existing ‘old-school’ telephones. If you’re not sure what you need, just drop us a line and we’d be happy to help.
D. Training Staff
Most customers switch over to VoIP with little to no training required. Most systems are intuitive, but we can arrange training for you and your team if you need it. Just let us know ????
Real Talk: A Small Business Success Story
One of our clients, Dee, runs and events business and they switches to KoyKay VoIP more than 10 years ago. The results? Lots of flexibility, happier customers and a growing business.
During the quiet season, he’s in the office with his team planning for the peak events season in the summer. When the summer comes, nobody is in the office. The whole team is on the road at events but they need to be in touch with each other and their customers. They give each customer a dedicated phone number for the sub-team organising their event. When the client calls, each member of the sub-team received the call via the KoyKay app on their phone.
On the off chance a new customer calls their main number, from the website, everyone in the company has a chance to answer the call via the app on their mobile. Calls can also be transferred between team members too – just as if they were in the office.
Dee saved his business over 57% on their phone bills – reducing unnecessary lines, the need to pay for calls from the team’s mobile phone, and having someone in the office at all times.
Conclusion
So, there you have it. Business VoIP isn’t just the next big thing; it’s THE thing. A game-changer for small businesses, reducing costs and increasing productivity. If you’re ready to slash those phone bills and step into the future of communication, there’s no time like the present. If you need any advice, you know where to find me!